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Shipping Policy
- Processing Time: Orders are processed within 1-3 business days after payment confirmation.
- Shipping Methods: We offer standard and expedited shipping options. Shipping times vary based on your location and the selected method.
- Delivery Time: Standard shipping typically takes 3-5 business days. Expedited shipping usually arrives within 24-48 hours.
- Shipping Costs: Shipping fees are calculated at checkout based on your location and the weight of your order.
- Order Tracking: Once your order ships, you will receive a confirmation email with a tracking number to monitor your package.
Return Policy
- Return Period: You may return most items within 30 days of delivery for a full refund or exchange.
- Condition: Items must be returned in their original condition, unused, and with all original packaging and tags.
- Non-Returnable Items: Certain products such as personalized items, perishable goods, or final sale items are not eligible for return.
- Return Process: To initiate a return, please contact our customer service team at [email/contact] with your order number and reason for return. We will provide you with return instructions.
- Refunds: Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
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